HRD Software, LLC celebrates 1 year anniversary

The country files and the unique calls are and will always be updated for free. The information contained in those files is PUBLIC DOMAIN and can be gotten anywhere. When Ham Radio Deluxe LLC has the manpower to be able to take care of the massive programming responsibilities and also the small tasks, such as these databases, then there will be more frequent updates to these files. Until then, all the developers ask ask is that the operators take a little of the responsibility and either update the files on their own using the built-in editor in HRD, or just be patient until the guys at HRD can do it for the ones who are not capable of doing it themselves for one reason or another.

 

The problems you have mentioned have all been addressed. The Awards section has been completely rewritten to make it easier to find and display the information the DXers need. The DX Cluster operation is also being completely rewritten to add a lot of very nice features to it. When version 6 is released I'm sure you are going to enjoy the new features and enhancements to old features even more.

 

Unfortunately I am another user who has had more problems since the upgrade than I ever did before. Don't misunderstand me, I absolutely love Ham Radio Deluxe, in fact one of my YouTube videos is one of the first ones that come up when you search for HRD. Being disabled has its difficulties, especially when trying to operate these modern transceivers that have lots of tiny little buttons and switches, ham radio Deluxe is an absolute godsend and I hardly touch my ICOM 7800 when operating now. However, there are still quite a few issues that are hounding me. I've already made a thread about this so I won't go into them here. Having said all of this, I will stick with Ham Radio Deluxe as I know that all these issues will be ironed out eventually, well hopefully they will. I don't even mind paying for a product if it works, I'd rather fork out a few quid then use free software that doesn't deliver the goods. Just my two cents

 

This subject has been beaten to death, but I will be glad to explain it again. In previous Simon Brown versions, from the very first release of HRD Version 4 up to his last version 5.0 beta, an outdated, almost obsolete programming environment was used. When Ham Radio Deluxe LLC took over the software a year ago, the first thing they did was upgraded to a more modern programming environment. This upgrading led to a lot of incompatibility issues with the old code and introduced a lot of bugs. From Version 5.11a to the final FREE version, 5.24.0.36, there were over 800 bugs repaired and features that didn't work were rewritten to work properly. The upgrade to the more modern environment was a necessity in order to be able to create and install support for more modern radios, add new features. There has never been a program written that is completely "BUG FREE" and many commercial programs costing considerably more than the asking price for HRD contain bugs and problems. Look at Microsoft. Anyway, Simon Brown, himself, has commented that the final free version 5.24.0.36 is the most reliable and stable version ever released. The 3 programmers at Ham Radio Deluxe LLC and the beta team are currently working very hard to make sure that Version 6 will be as "bug free" as humanly possible and I can assure you, although release dates have been missed, Version 6 is well worth being patient and waiting for.

Thanks for your support.

 

Just for information. I have decided to take on the task of keeping the unique call and the country databases updated. It will take me a couple days to get my resources set up but I will certainly try to give the loyal users of Ham Radio Deluxe what they are asking for. These updates, of course, are FREE for all HRD users, whether they purchase HRD or remain with the FREE version. You will be able to download them from the HRDSoftwareLLC website.



73 and Good DXing
Tim (KB3NPH)
HRD Beta Test Team

 

Thanks Tim.

 

Congratulations HRD. The new release would have been nice on the anniversary.


I find some of this hard to believe;

You should not blame Simon and say that 800 + Bugs had to be worked out.

Most of the so called bugs were caused by the conversion and not the original code.

HRD needs to get their Install working and Make sure users have the correct Runtime required software at Runtime.

With all of the Version conflicts that HRD code has because of the conversion, It will never work on many systems as is.

I have faith that the HRD Group will get it working.

Good work HRD Group. Keep the good work coming.

 

Sir, you need to read more carefully. I stated that Simon's LAST version was 5.0. The 800+ bugs and feature repairs began with version 5.11a to the present FINAL of 5.24.038. And yes, a lot were caused from the programming environment change. No one was putting any blame on Simon at all.

Just wanted to clear that up.

 

Tim, only you don't seem to know what I have done to get it working, what is your position in the company at HRD? I have tried to get this to work since I purchased this computer, yes I posted a problem about Logbook glitch and you know the answer I got? They know about it and are working on it, really well do they plan on updating the free version or are they going to leave the glitch? Do you know why you dont see any posts from me from when Simon started HRD because I never had a issue and if I did i was able to resolve it on my own thru reading others replies.

Now, recently I have read thru the posts about people with the same OS as me and having the same problems. I have tried there ideas installed software in C:/ drive, disabled uart, fldi chipset, reinstall earlier edition . So don't tell me I haven't tried or havent looked for them. I don't want the free version I am willing to pay for HRD. I have used HRD from basically it's inception as old or archiac as it was it worked great for me, Im complaining because the software doesn't work right, why would I buy software that I cant even get the free version to work.

 

I would have to say then by that comment, Simon is getting senile. I never ever had any problems with his obsolete program. What assurance does someone have that HRD will work on their computer more times than not after they pay $70.00?

You can go to the forum and see many un answered questions related to same problem I am having. So where did you say free users can get help at?


http://forums.hrdsoftwarellc.com/sh...ith-Win7-Pro-system-crash-blue-screen-wipeout

http://forums.hrdsoftwarellc.com/sh...ken-usb-link-between-TS-590-and-HRD-on-W7-64b

http://forums.hrdsoftwarellc.com/showthread.php?24303-Windows-7-and-kenwood-ts-870

 

I don't think calling Simon "senile" is going to get you anywhere.

As I mentioned before, I'm running HRD with Windows 7 64 bit and it runs just fine. I have no problems at all. Now, I have to assume we have the same software. Yet, mine works just fine and yours does not. What are the possible differences??

Your hardware.

If HRD software was fundamentally flawed, it would not work WITH ANY hardware!! That isn't the case.

I have absolutely NO relationship with the HRD folks at all, but you seriously need to investigate your HARDWARE as clearly you have issues with it. Simply put, it ain't HRD, it's your hardware!

............Bob

 

Bob, I said if he thinks that then he must be senile,I don't see Simon rushing in here to help me, nor does he own the company, so I think I will be ok in that regard anyhow. Tell all those in the forums with problems it isn't the software it is their hardware which used to work before the latest Updates came out. You bring up how your works and mine doesnt, well my HRD worked fine for me with XP, so anyone who had a problem while using XP, well it has to be there hardware since mine worked fine?

Easy way out blame my equipment, but the program opens, I am able to connect to my rig on occasion , it then runs for 30 seconds then reboots my computer so now way it could be software right? not so fast TRX Manager works fine on my computer with my USB/CI-V cable so there goes that theory. Look I want HRD to work im not here to bash them W4PC had offered to help with other problems months ago even gave his phone number out, how can I have a problem with that, but when they were putting out 9 new updates in less than 6 months. Nah Can't be software issue.


W4PG thanks for the advise in fixing my problem., oh that's right you didn't offer a solution you just told me how wrong I am.

 

I'll tell you what Dennis, this back and forth crap is getting nothing accomplished. I will PERSONALLY try to help you get HRD setup and running for you. I have also talked with Rick, one of the owners and lead programmer for HRD Software LLC and he said if necessary he would step in also and help. Send me a private e-mail. My e-mail address is listed in the call sign look-up here on QRZ. Give me a rundown of your problem step by step of what is happening. Include your operating system, which you have already said is Windows 7,the amount of RAM you have in your computer, your rig, how your CAT control is interfaced, true RS232 from the computer to the rig or through a USB/SERIAL converter, how your AUDIO is interfaced (SignaLink or what ever). I'll also need to know what other software your running along with HRD, such as anti-virus, Microsoft Office or other major programs.

The ball is in your court.

73 Tim (KB3NPH)

 

Hi Bob,
I have offered to personally troubleshoot his problem and get him set up and running. I agree with your assessment that the problem lies somewhere in hardware, most likely in the interface. As you know HRD beats the daylights out of the interface. It uses it very heavily and unless there is a good chipset in the converter, it's gonna cause problems. Most people just can't visualize that but in 99% of the cases where people are having problems like he describes, that's the culprit. There is one simple test that I can run on his computer that will prove whether it is a software or interface problem, so the ball is in his court, so to speak.


Thanks for your support Bob

73 and Good DX
Tim (KB3NPH)

 

Tim, I will email you later this evening, maybe we should skip me sending you all that info since your sure it is my hardware, lets get right to your test, but a word of advise today I am running HRD on a Acer 10" laptop with windows 7 and I am using the same Ci-V - USB cable from radio to computer. It has ran all day with no problem no lock up, and no rebooting of my computer so blaming the chipset sounds like easy way out, but we will give it a go.