Evidently they don't listen, or if they do they don't comprehend very well. If they did "listen" they would have heard the loud dissent on all their various FCC initiatives and changed course. What do you say to an organization that knows full well in advance that membership does not support something destined for the FCC but goes ahead and files it anyway? How about a BoD directive getting changed, probably by the EC, on the way to the FCC? The cherry on top is the ARRL telling membership if they want to provide input on an FCC submission to do it on the FCC site, translation: we know it's going to take heat, we filed it anyway, we don't want to deal with any complaints (constructive or otherwise), 'cuz we know what's best for the service--at least for the small segment with more insider influence than the average hamster. It's a bit embarrassing to have to withdraw an FCC petition in light of the opposing comments. Been that way for at least the last 3 decades and no sign the "listening" abilities have improved at the League.