Pro Tip: Fast playback helps with slow thinkers. Poor Jim Heath seems to have a problem collecting his thoughts, making his complaint video nearly unwatchable. And yet, his approach is like several other HAM radio personalities we all encounter from time to time, who are under the delusion that their opinions carry special weight, and which need to be repeated for emphasis. In reality, such folks are like anyone else in the hobby, at the same level, and at the same credibility as anyone with an active, concerned philiosophy about Amateur Radio. He took a while to piece together an 11 minute complaint, and probably lost most of any audience in the first few minutes. Such people typically discount a critique like this as being an attack on the messenger. They remain resolute that their points have merit, and discount any feedback that would encourage a more effective way of resolving the problem they have. SO, enough about Jim Heath; was there anything to consider in what this individual had to say? Nothing that the leadership of the ARRL has not already heard.