Please send an email to support@QRZ.com to sort your account out. They will be happy to help Dave W7UUU
KQ4ERF is already listed. That is done by the FCC uploads. The QRZ staff cannot do it. If you want to tie that CREATIVEBALLANCE moniker to the call sign go here and ask. https://forums.qrz.com/index.php?forums/add-my-call-sign-to-qrz-database-helpers-forum.121/