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Notes save ... then vanish

Discussion in 'QRZ Site Community Help Center' started by ZL2BNE, Mar 4, 2025.

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  1. ZL2BNE

    ZL2BNE Ham Member QRZ Page

    I use the Notes field in my logbook, typically to record the rig I'm using. I save a Note as part of the QSO, and confirm the Note is saved. In the future I go back to the Note of a QSO and the Note field is blank. I haven't seen a pattern, they seem to "stay" for an unknown period of time and then they vanish. Got me licked. Any clues as to what is going on and what I need to do to save my Notes permanently? Thanks.
     
  2. KF8KI

    KF8KI QRZ Staff Engineer QRZ HQ Staff QRZ Page

    Please provide one or a couple example QSOs where the note "vanished" and I'll take a look and see if I can determine anything.
     
  3. ZL2BNE

    ZL2BNE Ham Member QRZ Page

    Thank you for your offer to help, appreciated. My two most recent QSOs have no notes, I'm now second guessing myself, it was late and I was tired, did I forget? The two before have notes, before that again no notes. I'm positive the earlier QSOs had notes entered. This is not a new problem for me, I noticed it ages ago (a year or two ago?). At times I re-enter the notes but they don't stay for long. I've not been disciplined in monitoring this so my bad for being a little wishy washy with detail. But from day one I've entered a note on every QSO, I may have missed entering on 1 or 2 QSOs at different times but my process is to add my rig to every QSO via the note field. Not having a subscription doesn't help, I think a sub would let me export entries including the note field, that way I could monitor with certainty. Side question, what's the "recommended" field to record the rig I'm using? Thanks again for your offer to help.
     
  4. KF8KI

    KF8KI QRZ Staff Engineer QRZ HQ Staff QRZ Page

    Looking at your logbook further, I can see a number of QSOs where you've added either comments or notes, or in some cases both. We do our best to investigate complaints like this, but we do need something to go on.

    The ADIF specification details the various different fields such as notes and comments and what they are intended for. Based on the spec, Notes is probably the best choice, but in practice, I'm not sure it matters. QRZ works hard to maintain all of the ADIF fields provided regardless if we need them for our logging and awards purposes or not.

    And yes, a subscription would allow you to export your entire logbook for backup or archival purposes. Any level of subscription would give that capability.
     
  5. ZL2BNE

    ZL2BNE Ham Member QRZ Page

    Okay. Just so you know, I'm not "complaining", I'm very grateful for the QRZ platform. Not sure what I can give you "to go on" other than I feel I've added notes to every QSO. A thought, is it possible for you to export my log with say date, call, note, comment? From there I could enter notes against every QSO that is noteless. And from there I can monitor. Thanks again for your help.
     

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