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I can't log into my profile

Discussion in 'QRZ Site Community Help Center' started by OA4DOR, Nov 27, 2024 at 1:09 AM.

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  1. OA4DOR

    OA4DOR Ham Member QRZ Page

    When I want to enter my profile (CA3EQX) I can't do it and I get a message that says: The username you entered is not valid.

    Please I need help. My email is ca3eqx@gmail.com

    Mauricio CA3EQX
    73

    Note: I have entered this from my wife's profile.
     
  2. W7UUU

    W7UUU Director, QRZ Forums Lifetime Member 133 QRZ HQ Staff Life Member QRZ Page

  3. OA4DOR

    OA4DOR Ham Member QRZ Page

    OK, thanks Dave
     
  4. KF8KI

    KF8KI QRZ Staff Engineer QRZ HQ Staff QRZ Page

    @OA4DOR I looked to see if there was a ticket for you and I don't see one, so I'll answer you here. The reason you are getting this message is because you don't have (and are not allowed to have) two different user IDs. That's against QRZ rules.

    Your CA3EQX callsign is managed under your OA4DOR as a secondary callsign. Just log in as OA4DOR as usual. Then visit the CA3EQX profile page and select EDIT from the menu. You can make any changes needed.

    73, Steve KF8KI
     
  5. OA4DOR

    OA4DOR Ham Member QRZ Page

    Thanks Steve.
    Thank you, the thing is that since I was born in Chile, I have a Chilean license (CA3EQX), but at the same time I am Peruvian by marriage and that is why I have a Peruvian license (OA4DOS). I didn't remember asking my wife (OA4DOR) to add me as a user. Is it possible to release CA3EQX's profile from the OA4DOR account?
    73, Mauricio CA3EQX
     
  6. OA4DOR

    OA4DOR Ham Member QRZ Page

    Steve, I just realized that CA3EQX is under the administration of OA4DOS. But I have a problem, it is asking me to authenticate in 2 steps with the GOOGLE authenticator but it gives me an error about the number that I should add, until a month ago it worked very well but now I have that error. Will it be possible if you delete the 2-step authenticator in the OA4DOS account?
     

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