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Help with QRZCQ.com

Discussion in 'QRZ Site Community Help Center' started by WV4AM, Oct 19, 2024.

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  1. WV4AM

    WV4AM Ham Member QRZ Page

    Help! I just went through a callsign update on QRZCQ.com. I registered a new alias callsign to be my primary. But before the callsign was activated, it logged me out for some reason. Now I can't log in with my old call (that account was deactivated immediately) and I can't log in with my new callsign (it hasn't been activated yet). I can't log in now! And I can't just register again but my new callsign is now in the database! What do I do? I can't get help from their help desk (I sent them an email about 2 years ago concerning some matter and they still haven't answered me). ‍♂️

    -Jacob,
    WV4AM
     
  2. NZ4X

    NZ4X Platinum Subscriber Volunteer Moderator Platinum Subscriber Swapmeet Lead QRZ Page

    Jacob that website has nothing to do with QRZ.

    Only thing you can do is try contacting them again.

    Ronnie NZ4X
     
  3. WV4AM

    WV4AM Ham Member QRZ Page

    Yes, I know that website has nothing to do with this website, but I was at a loss so I wanted to ask the community here to see if they could help at all.
     
  4. VE3CGA

    VE3CGA XML Subscriber QRZ Page

    hi... after viewing this I decided to try my page on there, havent been on there since joining here.
    so forgot my password and on top of it all I deleted my yahoo mail due to repeated hacks there
    I went on the "report a problem" page and asked for them to either update my email address or delete the page
    Aparently it will take 48hrs for them to respond, oh and requesting a password reset
    actually was accepted to my old yahoo email even though its been deleted for years

    I'll see if I get anything in 2 days but I do doubt that I will, I doubt that site has the modern
    facilities or monitoring like we do here

    good luck and you might try the report a problem again but personally I think that site is on autopilot

    good luck, Bob VE3CGA
     
  5. VE3CGA

    VE3CGA XML Subscriber QRZ Page

    well suprise suprise they sent a replay that the request was received and a support ticket has been started
     

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