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Acessing logbook

Discussion in 'QRZ Site Community Help Center' started by EI5JNB, Jun 2, 2024.

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  1. EI5JNB

    EI5JNB Ham Member QRZ Page

    Hi
    I cant access my logbook.When i click on get started,it just repeats and goes to get started again.
     
  2. KF8KI

    KF8KI QRZ Staff Engineer QRZ HQ Staff QRZ Page

    I have reviewed your account and I don't see any issues that would be causing this. Please verify that you don't pop-up or other blocking software installed or enabled for QRZ. If the issue still persists, please provide more information on what device/computer and browser you are using.
     
  3. VK2AAI

    VK2AAI Ham Member QRZ Page

    I am having the identical issue trying to load the ADIF files. It started on the weekend. I have ACER aspire running windows 10.

    regards
    VK2AAI
     
  4. KF8KI

    KF8KI QRZ Staff Engineer QRZ HQ Staff QRZ Page

    Browser information?
     
  5. MM1DUY

    MM1DUY Ham Member QRZ Page

    I am having the same issue . Using a phone . Thanks in advance
     
  6. KF8KI

    KF8KI QRZ Staff Engineer QRZ HQ Staff QRZ Page

    The same issue as whom? The original poster was having issue setting up his logbook. The second poster was having an issue uploading ADIF files.
     
  7. MM1DUY

    MM1DUY Ham Member QRZ Page

    I am sorry I get lost in these forums. I have been searching and my log book issue seems to be due to the adverts reloading over and over making in un usable . As I am on an android phone . 1 fix seems to be switch browser . I will have to try that .
    I don't remember what issue I had with the upload . I been trying on and off for weeks to get qrz set up via my phone and had many issues .
     
  8. KF8KI

    KF8KI QRZ Staff Engineer QRZ HQ Staff QRZ Page

    There have been repeated reports of issue with the Samsung browser and for many switching to Chrome or Firefox is the answer.

    As for the upload, if you were trying to do an upload, you would not have been able to without a logbook, and you wouldn't have gotten a logbook until your license was in the database which appears to have just gotten resolved today.

    In the future, there's a whole lot of people around here willing to help, but I generally suggest opening a new thread unless your 100% sure your issue is related to the one that started the thread.
     
    EI5JNB likes this.
  9. MM1DUY

    MM1DUY Ham Member QRZ Page

    Yeah it was related to the 1st post and the advert issue . I will try switching see does thank help . Thank you again
     
    KF8KI likes this.
  10. EI5JNB

    EI5JNB Ham Member QRZ Page

    Yes,chrome works for me now.
     
    KF8KI likes this.

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