Ham Radio Deluxe News: Ham Radio Deluxe Version 6.4.0.659 Released

Discussion in 'Amateur Radio News' started by WA9PIE, Jul 7, 2017.

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  1. KC5KBN

    KC5KBN Ham Member QRZ Page


    And the reason why i won't pay again anytime soon. JT modes are here, now, and we can't get support from our chosen logging program. I'm sorry, but I've been in business and I can't believe there isn't a way to work this out.

    You won't even answer when people ask specifically "any support for JT modes?"
     
    KB3ZYN likes this.
  2. WA9PIE

    WA9PIE QRZ Lifetime Member #305 Platinum Subscriber Life Member QRZ Page

    That's unfortunate. Our door is always open to Laurie.

    Mike, wa9pie
     
    N2SUB likes this.
  3. KJ4TX

    KJ4TX Ham Member QRZ Page

    Thanks for the reply, Mike, I appreciate it. I really would rather read about new things, bug fixes and hear others put out their ideas of what they would like to see (although the main one people ask for seems to be unobtainable anytime soon). I find that sometimes suggestions spark other suggestions and people that hadn't really thought about it find an idea is a good one and would like to see it too.

    My opinion is though, that if HRD doesn't get into more of the modes that are growing more and more popular today, that no matter how many cool and fantastic features you add and how many bugs you squash, that you won't get the sales to support the level of support and improvements that you are indicating is being worked on. A lot of people buy HRD when they are first getting into digital and rig control, but how many soon find that what they want to do is only in other software with most of it free?

    I'll keep my eyes open for future releases and if you fix, add or improve it in an area that justifies the renewal, I'll jump on it. Until then, I'll keep using WSJT-X, V6 HRD Logger and what ever version of JT-Alert that will work with the HRD Logger.

    Mike
     
  4. N5EKF

    N5EKF XML Subscriber QRZ Page

    I do have the paid subscription and just upgraded to the latest version. After about 2 minutes my radio and computer loose communications. It will lock up any digital communications I may be doing at the time. Nothing else has changed, connections, settings, just the upgrade. Tried uninstalling the software. Windows can't find all the files to delete and I get error messages or HRD tries to reinstall itself but fails. I really like the software but not all the headaches it causes. Was a major pain to set up to work with my FT-450D and SCU-17. I may switch to FLdigi or something else.
     
  5. WA9PIE

    WA9PIE QRZ Lifetime Member #305 Platinum Subscriber Life Member QRZ Page

    I agree with everything you've said.

    Getting these modes into HRD is a big objective for us. Until fairly recently, we had several things that either (a) caused a crash or (b) simply don't work as designed. It was imperative to get rid of the crashes (which we've done). We'll start to tackle a balance of these three areas - bugs, things that don't work right, and new features (like the modes you speak of). We realize that fixing bugs doesn't sell software... but leaving them in is a killer for sales. New features is what sells software. We've got some great things coming.

    So again, it's a balance.

    I'm always happy to hear your requests for features. Feel free to send them to support@hrdsoftwar
     
  6. WA9PIE

    WA9PIE QRZ Lifetime Member #305 Platinum Subscriber Life Member QRZ Page

    Well, you're the first person who's reported that they've had any trouble and we've had several thousand downloads thus far. It's likely something unique to your setup (particularly if the uninstall failed; this is indicative that something strange happened with previous installs). If you'd like to have one of the folks on our team take a look, let us know.

    Mike, wa9pie
     
  7. KA9JLM

    KA9JLM Ham Member QRZ Page

    It is to bad that developers have to be that way. They are good with code, But not good at rebuilding burnt bridges.

    Keep up the good work Mike.
     
  8. WA9PIE

    WA9PIE QRZ Lifetime Member #305 Platinum Subscriber Life Member QRZ Page

    Amen, brother! Guess that explains why I'm not a developer. I'm a bridge-builder.
     
    KA9JLM likes this.
  9. WD8ED

    WD8ED Ham Member QRZ Page

    To be h0nest folks, I'm mixed about JT and similar modes in DM780.

    If it's really just about logging then adding JT and other weak signal modes to DM780 is a huge duplication of effort. Then there's the coordination of changes in releases and timing. Different developers and applications would have to "converge" on priorities and actually collaborate. Sounds easy.... but it isn't. With these new digital modes coming so relatively fast and popular, HRD needs to figure something out. Clearly the best option is to work things out with Laurie. Fingers crossed....

    There are other smaller things DM780 integration could do like Rotor Headings base on a call lookup that would be nice to integrate with JT/WS modes. The required interfaces should already exist.

    I was reminded of the rotor headings when one of the recent releases of HRD Rotator made the program completely unusable. I swapped back to use PSTrotatorAZ and suddenly my rotor started working with WSJT-X again! So I'm pretty much down to using HRD for just rig control for a few other apps. I'm really not a fan of Omni-Rig. I appreciate the offering but it lacks responsiveness compared to HRD Rig Control. For me and HRD it's been sort of a "Death of a thousand cuts!". As other software integrates better, I just find myself not using HRD as much. Now almost not at all.

    I hope you get it figured out Mike. Good luck!

    Ed
    WD4ED
     
  10. VE6NS

    VE6NS Platinum Subscriber Platinum Subscriber QRZ Page

    Any plans for an app that works on some of the mobile devices?
     

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