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W4RTT Randy True - Horrible Purchase Experience

Discussion in 'Stolen Radios, Scams and Rip-Offs' started by KB3GGC, Nov 21, 2017.

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  1. KB3GGC

    KB3GGC Ham Member QRZ Page

    Over the years, I have purchased a variety of items from hams all over the country....and sold a lot of equipment, too. Well, I recently purchased two receivers from W4RTT (Randy True). Both of them arrived packed minimally using older boxes that were thin and did not have much protective padding around the equipment. The Ten-Tec RX-350 was dirty, but tested okay and cleaned up fine. The Icom IC-R8500 arrived and it powered on just fine. It is a wideband receiver so it is important to check all the bands. I checked the various bands and the HF bands were significantly down in sensitivity....the FM/VHF/UHF bands tested just fine.

    I contacted Randy to advise him of the issue of low sensitivity on the HF bands and that repairs to the R8500 are difficult (and costly) and asked if he had any suggestions for a solution or to return the unit for a refund. This resulted in him responding that it worked properly when he shipped it. I responded that I have a lot of experience with equipment, have done a proper A/B test with other equipment, checked it using various antennas, and even verified all the antenna connections.

    Basically, the whole thing turned into an adversarial communication from him to me in various emails between us rather than accepting my explanation and testing. Here is his last response to me (in full and not altered in any way):

    "What we have is a major difference of opinion.
    I'm 100% certain I sent you a properly functioning receiver.
    You are 100% certain I sent you a piece of crap.

    The first thing I do when buying a piece of gear; new OR used ,is open the cover and check for loose wires/connectors, bulging caps, smoked resistors/diodes, using a proper anti static mat.
    With all the radios you have bought and sold, you are telling me that you did not open that radio? I frankly don't believe you.

    I stand behind that I sent you a PROPERLY FUNCTIONING RECEIVER."

    Randy W4RTT

    I never told Randy that he sent me a piece of crap....never used the words nor implied this. I did tell him that the unit had a serious issue on the HF bands from 2- 30 MHz and so eventually asked to send the unit back to him for a refund. At this point, I am stuck with a piece of equipment that does not work properly costing $800.

    You can purchase from W4RTT at your own risk, but I would advise strongly against it. He did not act kindly or helpfully in our communications and seemed to believe that either I was an idiot or that I didn't know what I was doing....and was dishonest. What a shame!

    He may try to defame me here and elsewhere, but I stand by my reputation and others can look up my call sign and do research.

    Randy / KB3GGC

    Update: This came to me from W4RTT afterwards (unabridged or changed):

    "Then your beef is with UPS, not me.

    And, what are people like me?

    People that stand for what THEY believe in.

    People that refuse to be brow beat.

    And from my perspective, it was you that was trying to do the screwing."

    Just remember when you go to impugn my reputation that it is two edge sword you are wielding. And it often comes back harder from the direction whence it came.

    Randy W4RTT

    You can see, he then blames UPS and then tells me that I am trying to screw him. Which is it? Actually, it is neither. It is the seller's responsibility to pack things properly. If damage occurred in transit, then this is up to the seller to resolve. But I didn't see any cosmetic damage so I believe the unit was not functioning properly when it was shipped to me.

    Follow up:
    Fortunately a fellow ham did some investigation and provided this link to me where W4RTT actually admits that he transmitted into the Icom receiver and messed up the HF bands.

    This posting is intended to warn others of this scammer. I have lost $800 on this transaction!

    Randy KB3GGC
  2. W4RTT

    W4RTT XML Subscriber QRZ Page

    Sorry Randy, that's not the radio in question.
    I have the full list of email if anyone cares to read.

    Randy W4RTT
  3. KB3GGC

    KB3GGC Ham Member QRZ Page

    Ha, ha. This guy sends me a receiver that is low on HF sensitivity. I write asking for his help with it, or if possible, return for a refund. He turns the whole thing into an adversarial exchange denying that there is a problem with the receiver and that I am lying to him. In any event, I lost $800 on the purchase and decided to post here on QRZ to warn other fellow hams about his dishonestly.

    Fortunately a fellow ham sent me a link whereby W4RTT posts on RadioReference about inadvertently transmitting into his Icom 8500 and wants advice on repair since the unit now has low sensitivity.

    Now isn't this coincidental. He sells me an Icom IC-R8500 that is low on sensitivity on HF. I email and tell him about this low sensitivity and ask for his help with the issue and he treats me like an adversary. With no recourse from him, I post this information online. Now he tells me that he sent me a "DIFFERENT" IC-R8500 than the one that he reported on RadioReference had low sensitivity on HF due to his mistake.

    Can you believe this guy? Perhaps he should run for political office where dishonesty can be rewarded even more lucratively!
    K1JFJ, W8NIC and KA2FIR like this.
  4. W8NIC

    W8NIC Ham Member QRZ Page

    i read your post and will definitely not have any dealings with this person. thanks for the heads up.

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