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QRZ Introduces Advanced User Account Security

Discussion in 'Amateur Radio News' started by AA7BQ, Aug 14, 2017.

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  1. KF5FEI

    KF5FEI Ham Member QRZ Page

    Easy peasy. Install the app (if you want), click the button to turn on authentication, choose the app or text message method, put in the cell number, and if you chose the app, run it, scan the bar code, get the number, type it in quick before it resets.

    One suggestion is to 'splain the steps before someone starts the process. I wasn't sure if I needed to provide my cell number *before* I turned on the authentication, so I didn't lock myself out.
     
  2. W5MDB

    W5MDB Premium Subscriber QRZ Page

    QRZ does 2-step every single time I log in. Checking "trust this device..." does not help. What an annoyance! I will probably turn it off.

    [Editor: The app asks for 2-step because your browser isn't saving the cookie that was given the last time you logged in. When you make a successful login, the your browser is handed a cookie that it is supposed to present to QRZ upon subsequent visits. This cookie is your "pass" that makes it unnecessary to use 2-step. If you login using a different computer, you will be asked to perform 2-step again, because the different computer doesn't have the 'cookie' from a previous login.

    Some browsers toss out a lot of cached items and cookies when they are closed. When this happens, you'll have to use 2-step upon the next visit to the site.

    Many of us that use QRZ daily NEVER close their browsers. In fact, I never shut down my computer at all, and I seldom close (X) my browser. There simply is no need to do so, and I don't want to de-cache everything that I already waited for.

    If you're the type that closes your browser and shuts your computer down after each use then you will need to investigate ways to make your browser keep its cookies across reboots. I'm also a 2FA user and I can tell you, I haven't been asked to re-authenticate since I turned 2FA on in my account, on this computer. I have had to re-authenticate when I opened QRZ on my smartphone, because it's browser hadn't logged in and obtained a cookie yet....

    -fred]
     
    Last edited by a moderator: Aug 17, 2017
  3. KC7MSU

    KC7MSU XML Subscriber QRZ Page

    How will this work with logging programs and XML subscriptions? None of my logging applications would have a place to enter the token at this point

    [Ed:
    The XML service does not use 2FA and isn't affected by the new feature.
    -fred]
     
    Last edited by a moderator: Aug 17, 2017
  4. N4AAB

    N4AAB Ham Member QRZ Page

    How secure is this on Google's end ? They have been hacked in the past.

    [Ed: Google isn't used in this solution. The Google Authenticator App doesn't use the internet.
    -fred ]
     
    Last edited by a moderator: Aug 17, 2017
  5. KG7VTO

    KG7VTO Ham Member QRZ Page

    I don't have a cell phone and probably never will. Will I have to close my QRZ page?

    [Ed: That's a silly question. We said that the feature was OPTIONAL, and for your own safety. There is an App for the PC that will provide the code(s) like the smartphone App. Just search Google and you'll see many different ways to run the Authenticator, including as a browser plug-in. -fred]
     
    Last edited by a moderator: Aug 17, 2017
  6. KF7WIS

    KF7WIS QRZ CEO QRZ HQ Staff Volunteer Moderator Platinum Subscriber QRZ Page

    Anyone can download the Google Authenticator App. whether in the US or abroad.
    73
    Jaime
     
    N4GST and AF6LJ like this.
  7. KF7WIS

    KF7WIS QRZ CEO QRZ HQ Staff Volunteer Moderator Platinum Subscriber QRZ Page

    Please remember that 2 Factor Authentication is completely voluntary. If you choose not to use it, you can continue to operate just as you do now. It also affects only logging into QRZ. If you choose to enable it, it will slightly change the way you log in to QRZ, but will have no effect on your XML subscription or use.
     
    N6QIC likes this.
  8. KF7WIS

    KF7WIS QRZ CEO QRZ HQ Staff Volunteer Moderator Platinum Subscriber QRZ Page

    You can pretend you never saw this post and do exactly what you've always done and you will have no difficulty. Note also that there are apps that would enable you to use the Google Authenticator on your desktop machine if you are itching to do so.
    73
    Jaime
     
    N6QIC likes this.
  9. KG7VTO

    KG7VTO Ham Member QRZ Page

    All I have is a tablet. Thank you for the response.
     
  10. VA7STV

    VA7STV Ham Member QRZ HQ Staff Volunteer Moderator QRZ Page

    Currently only the Google Authenticator option is available outside of the US and Canada. (no SMS option)
     
  11. VA7STV

    VA7STV Ham Member QRZ HQ Staff Volunteer Moderator QRZ Page

    At this time two factor authentication does not apply to the XML API so you should have no problems with any logbook software you are using.
     
  12. VA7STV

    VA7STV Ham Member QRZ HQ Staff Volunteer Moderator QRZ Page

    Assuming your tablet has a camera it is likely capable of using the Google Authenticator app if you so desire.
     
  13. VA7STV

    VA7STV Ham Member QRZ HQ Staff Volunteer Moderator QRZ Page

    We are monitoring this and the 'trust this device' feature will improve over time. Unfortunately a small number of users may find that they are asked for the token on every login - This is usually because your internet connection has an ip address that changes often. This can be common with some LTE Hotspots and cellphones.
     
  14. VA7STV

    VA7STV Ham Member QRZ HQ Staff Volunteer Moderator QRZ Page

    Once setup with the authenticator app everything takes place on your phone without any communication with google, There isn't even a need for the device to have an internet connection.

    If you really want to cut google out of the loop completely you can use the SMS option.
     
  15. N4JGO

    N4JGO Ham Member QRZ Page

    Just a note.. You do not need a camera on your tablet or laptop. Simply right-click the bar-code from the QRZ page and select copy the image url. Then paste this url into the authorization box and you are done.
    I downloaded (free) WinAuth 3.5.1 for my desktop pc and set it up this way. works great.
     

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