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QRZ customer support don't work...

Discussion in 'QRZ Site Community Help Center' started by F4BEW, Sep 30, 2024 at 11:19 PM.

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  1. F4BEW

    F4BEW Subscriber QRZ Page

    when I try to reply to my ticket to close it I get this...??

    Fatal error: Uncaught Error: Call to undefined method QRZdb4::selectBv() in /c/biz/support/respond.php:328 Stack trace: #0 /c/biz/support/respond.php(1694): getTicketByKey('b074ab4c3cfd9f0...') #1 /c/biz/support/respond.php(1320): show_ticket() #2 /c/biz/support/respond.php(1293): main() #3 {main} thrown in /c/biz/support/respond.php on line 328
     
    Last edited: Sep 30, 2024 at 11:27 PM
  2. KX0DW

    KX0DW QRZ Lifetime Member #212 Volunteer Moderator Volunteer DX Helper Platinum Subscriber Life Member QRZ Page

    What are you having issues with?
     
  3. F4BEW

    F4BEW Subscriber QRZ Page

    Hello ...with this....
    To respond to or update this ticket go to the following URL:
    https://ssl.qrz.com/respond?op=show_ticket .........................................

    We hope this solves your issue..
     
    Last edited: Oct 1, 2024 at 1:58 AM
  4. KX0DW

    KX0DW QRZ Lifetime Member #212 Volunteer Moderator Volunteer DX Helper Platinum Subscriber Life Member QRZ Page

    I can't see your ticket. What was the issue you were trying to get resolved that caused you to submit a ticket to begin with?
     
  5. W7UUU

    W7UUU Director, QRZ Forums Lifetime Member 133 QRZ HQ Staff Life Member QRZ Page

    Please check your email. This was addressed earlier today and should be resolved by now.

    Thanks for using QRZ

    Dave
    W7UUU
     
  6. F4BEW

    F4BEW Subscriber QRZ Page

    Hello Dave..thank you for the reply ...I'm going to wait until the problem is resolved, for the moment nothing has changed...
     

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