The QRZ Awards tab in the logbook states that you can select eligible logbooks to be combined for an award. My callsign just changed and I logged several new contacts under my new callsign. When I analyze the logbooks it shows a star for the new band endorsements for which I qualify; however, on the profile page, it does not show the endorsements. The awards tab in the logbook also says Congratulations — Almost! Our analysis shows that you've completed this award! However, one or more of the logbooks you selected have already been used towards this award in another application. Why is the endorsement not showing on the profile and why does the awards page seem confused? Both logbooks meet the QRZ requirements to be combined for awards.