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Planned LOTW Outage and the Impact to QRZ Users

Discussion in 'Amateur Radio News' started by KF7WIS, Jun 23, 2025.

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  1. KF7WIS

    KF7WIS Platinum Subscriber QRZ HQ Staff Volunteer Moderator Platinum Subscriber QRZ Page

    We at QRZ headquarters received an email from LOTW today regarding a planned outage of their service. We are posting some text from that email here as we know that many of you use the QRZ Logbook in concert with LOTW to log contacts.

    "As a part of the ongoing modernization of the ARRL systems infrastructure, LoTW will be receiving major upgrades to the operating system it is running on, the relational database system it uses to store and access logbook and awards data, and server hosting, where it will be fully migrated to the cloud. These changes will, among other improvements, ensure LoTW performance needs can be better met based on user demand.
    LoTW will be unavailable from June 27 to July 2, 2025, to complete these upgrades. We will bring LoTW back online if it is available sooner than July 2."

    Please be aware that this planned outage by LOTW will affect QRZ users with LOTW integration and will prevent transferring QSOs to and from LOTW from QRZ for the duration of the outage. We will be disabling the controls for LOTW imports and exports until such time as we become aware that the LOTW service is back online.
     
    Last edited: Jun 23, 2025
    KF7WIS, Jun 23, 2025
    #1
    N4FZ, KD2ANN, 7L2CDG and 35 others like this.
  2. VA7LTX

    VA7LTX Premium Subscriber QRZ Page

    Thank You So Much for the advanced notice, have a great day 73!
     
    VA7LTX, Jun 23, 2025
    #2
    YB7LGA, M9UAP, PD7V and 3 others like this.
  3. WB6UNG

    WB6UNG Premium Subscriber QRZ Page

    It's kind of silly that they couldn't wait until after Field Day (June 28-29) to do this. Minor inconvenience for most that rely on LoTW, but sounds like the update will be worth it when completed.
     
    WB6UNG, Jun 23, 2025
    #3
    AI5DD, K6QI, WQ1C and 7 others like this.
  4. K2CD

    K2CD XML Subscriber QRZ Page

    It's the end of the world as we know it
     
    K2CD, Jun 23, 2025
    #4
    KA1BSZ, W4AXW, WS9K and 3 others like this.
  5. W1VT

    W1VT Ham Member QRZ Page

    Who knows, maybe more FD groups will upload to LoTW as a result of this action?
    It can be a challenge getting FD contacts confirmed for awards.
     
    W1VT, Jun 23, 2025
    #5
    WV1DAD and W4WSV like this.
  6. VK2AEV

    VK2AEV XML Subscriber QRZ Page

    Thanks for letting us know. Have a good one!
     
    VK2AEV, Jun 23, 2025
    #6
  7. K0UO

    K0UO Platinum Subscriber Platinum Subscriber QRZ Page

    Yes they sent the email out to members who received their email alerts.

    Most upgrade programs, I've been involved with, have parallel programs running. So you don't have down time, the IT techs can interrogate the new system and wait until the last minute to change over. After they have confirmed the Integrity of the new system, no need to be down for hours or days.
    Even on Band-Aid upgrade/repairs, this is done a lot of times.

    When's the last time any modern business has been down for a week, changing their system over? Hopefully this goes good.
     
    K0UO, Jun 24, 2025
    #7
    KQ4GIK, KE5ES, K0DJ and 7 others like this.
  8. K3RJS

    K3RJS QRZ Lifetime Member #964 Platinum Subscriber Life Member QRZ Page

    I absolutely agree, I emailed them asking why they couldn't wait till Monday to start this upgrade? Let's just say, it was obvious, they didn't want to hear it.
     
    K3RJS, Jun 24, 2025
    #8
    KQ4GIK, KE5ES, AD2EE and 1 other person like this.
  9. W2KYM

    W2KYM XML Subscriber QRZ Page

    You can always manually upload your field day contacts when the system is fully functional with all needed upgrades and fixes...
     
    W2KYM, Jun 24, 2025
    #9
    W2AAT likes this.
  10. KD1KU

    KD1KU Ham Member QRZ Page

    x
     
    KD1KU, Jun 24, 2025
    #10
    KA1BSZ likes this.
  11. KF2ZZ

    KF2ZZ Premium Subscriber QRZ Page

    I'll stay with just QRZ logging and patiently wait for your upgrade! Soon, I hope!

    :D
     
    KF2ZZ, Jun 24, 2025
    #11
    KA1BSZ, N0ZNA, KO4TXV and 5 others like this.
  12. KF0NYL

    KF0NYL XML Subscriber QRZ Page

    I agree, there is no need for the system to be down for days. And it makes no sense to have it down on field day either. Poor planning on ARRL's part.
     
    KF0NYL, Jun 24, 2025
    #12
    N0ZNA, KQ4GIK, K6QI and 5 others like this.
  13. N2NOW

    N2NOW XML Subscriber QRZ Page

    agreed - that's the ARRL way!
     
    N2NOW, Jun 24, 2025
    #13
    KA1BSZ, KQ4GIK, K6QI and 1 other person like this.
  14. KC1UVP

    KC1UVP Ham Member QRZ Page

    Isn't this like Amazon doing maintenance on Black Friday, wrt: doing it on field day
     
    KC1UVP, Jun 24, 2025
    #14
    KQ4GIK, KG2MD and F4VSE like this.
  15. K3RJS

    K3RJS QRZ Lifetime Member #964 Platinum Subscriber Life Member QRZ Page

    The response I got emailed back when I suggested they do this on Monday the 30th, not FD, was the typical corporate response, FD is an excellent time to do the upgrade, because everyone is in the Field! Enjoy FD, upload your log next week.
     
    K3RJS, Jun 24, 2025
    #15
    KQ4GIK and KA0HCP like this.
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