Bruce provided the sort of ideal buying experience we all wish for. I purchased a Kenwood TS-480SAT from Bruce. He shipped it the next business day. The radio was in the factory box (complete with everything listed in the ad), and in the original factory materials. The factory box was placed inside another box with plenty of bubble wrap and newspaper. Communications were excellent. He answered all of my questions before and after the transaction. He sent the tracking number the day it shipped. The radio checked out great on all bands using an MFJ digital SWR/wattmeter and MFJ dummy load. 10 out of 10. I'd totally buy from Bruce again without hesitation.