I recently broke a volume knob off my Kenwood TM-V71A. I have large hands that are not made for soldering small surface mount type stuff. So I posted in the QRZ Swapmeet looking for a replacement head. N2OBS or Keith as we will call him from here on out, came back and said if I could get the parts he would take care of doing the replacement. I ordered the parts from Pac Parts and boxed everything up and sent it to Keith in South Carolina from my QTH in Kentucky. Keith did excellent work and kept me informed along the way letting me know he had received the radio, when he completed the work, and when he had shipped it back. Keith's prices are very reasonable and his work is solid. Keith even took extra care to make sure he shipped the radio back just as well packed as I had sent it to him. Very pleased with his work and to have my radio back whole again. Hams helping Hams is what our hobby is all about. So I am returning the favor by giving him a solid recommendation.