I had sent in a LDG AT-1000 Pro II that had gotten stuck with two lights on top and two lights on the bottom dead center. Could reset no matter what. When I got a reply that it was sent back, I was baffled that they never called me for a payment. I received it and turns out they had replaced a part and returned it with no charge. This tuner had gone through at least 4 hams that I know off and to have a company fix and return with no questions asked and no payment required made me want to give them a great review. I recommend their products if they can stand by them as they did this time.