It's coming up on our 10 year renewal for both me and my wife. I have an FCC ULS account which I have used to update my address of record to my current address. However, as far as either of us can remember, she's never logged in to the FCC ULS system or, if she has, we've long since forgotten the login info. Step 1 is updating her address of record to our current address. Once we've achieved that, then we can do our 10-year renewal. So, without having an FCC ULS account, or at least having lost the details if she ever had one, what's step one for getting the red tape in order?