Discussion in 'Ham Radio Discussions' started by N2SUB, Dec 15, 2016.
I agree with your second statement. That about sums it up...
I thought it was the RUSSIANS doing all the hacking!
Yeah, there's an established name for holding software or a computer hostage unless you first meet demands: Ransomware.
There was recently news of a hotel that would charge your credit card an additional $500 if you left them a negative review online. They'd refund it back if you removed the review. What happened was a ton of negative press, a flood of thousands of terrible reviews, and surprise surprise they went out of business because of it.
You listening HRD? Information spreads quickly and people despise bullies.
I'd really like to hear the whole story because so far it is beyond belief. Meaning that a company exhibiting this type of behavior should be held accountable in the market place. I just can't believe a company can be this ignorant and tone deaf...but it looks like they might.
If the ransomware and download indeed happened as described, I'm done defending HRD. I do use it with Windows 10 and it works well, but my loyalty has a limit.
If the thread is deleted then that just reflects on the other company as well. I guess we will see.
Thanks, I'm shopping around right now, trying different evaluation copies. I found one that is very stable and very user-friendly, but it's not free I'll check out DXLAB.
Thank you, thank you, thank you! As a party of 1 there isn't a lot I can do legally to hurt them. I'm relying on The Court Of Public Opinion to spread the word and make them feel it in the wallet. Amateurs are a rare breed, and we have our differences now and then, but as a group we are a force to be reckoned with. Spread the word.
BTW, I have the entire support ticket saved. If you have any doubts, contact me and I'll be happy to send you a copy. I might even put it on my QRZ page.
I just realized you can post a file. HERE'S THE TICKET IN IT'S ENTIRETY:
Did this lock your whole computer, or just the software in question?
They don't have the right to lock your computer but I would bet a careful reading of the user agreement that you never read but zipped through would tell you that you don't own the software, you own a license and they revoked it.
If you paid for the software by credit card you might get the company to do a chargeback, otherwise you aren't making any friends over there and they have your money and their license.
Not good. I wonder if the individual who responded in this manner was authorized to behave that way by the ownership? Or maybe it IS the ownership!
Clearly, I will never buy their software.