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Ham Radio Deluxe - Latest Version

Discussion in 'Computers, Hardware, and Operating Systems' started by NN4U, Jan 14, 2019 at 4:32 PM.

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  1. NN4U

    NN4U XML Subscriber QRZ Page

    Ham Radio Deluxe, v6.4.0.907 was released in November, 2018. By coincidence, I purchased it a few weeks later. But before I say why, here are my biases: I wrote simple Ham Radio programs in the 1980s doing business as Ham Data Co., when we were all using paper logs and eyeing our Commodore 64 or Radio Shack TRS-80, thinking “Why aren’t you helping?” And I’m new to today’s Amateur Radio, having just returned from a 30-year absence. So things that most of you are familiar with, like DX Clusters, PSK, external sound cards, software defined radio and the last few years of free logging software, were all new to me in October, 2018.

    With that said, I’ll share that Ham Radio Deluxe (HRD) software was one several companies I reached out to. One of them, who asks for consideration because they have other “real” jobs, never responded. Other excellent options either focus on a niche or don’t offer the level of integration I want.

    As you may know, HRD is a collection of five programs that share information, so the user doesn’t have to. HRD integrates logging, rig control, satellite tracking, mastering anything digital with their DM-780 module, and rotator control. (And they support a long list of radios.) The level of HRD integration is unique. Some examples include: If my cursor is on a callsign and I press the QRZ.com radio button, the website pops-up with that callsign already located. Uploading to LoTW, which would otherwise be a process, is a single button push in HRD. Or, one can scan the list of DX clusters and see whether you’ve worked them, need them on that band or received confirmation from that callsign or country. The awards section is worth a complimentary review of its own. And if that weren’t enough, one can double click on that same DX cluster entry and, through integration, HRD will tune the rig to that frequency and mode, rotate the antenna and allow you to auto-populate several log fields if you make contact, including an entry on how best to QSL. Can’t do that with Microsoft Office!

    But the icing on the cake is the excellent support offered by the fulltime HRD team. My gold standards for support have been my Credit Union, our CPA, Norton Security and Amazon. Our CPA is the only one who comes close to the level of technical support offered by HRD, but she costs more and she’s paid on a subscription basis. I’ve been impressed by receiving email responses from HRD support tickets in less than 24 hours. And, given my steep learning curve, I’ve appreciated the option to pick up the phone and call HRD’s helpdesk. But, today, I was blown away at HRD’s offer to schedule a session for them to remotely log onto my computer and settle the details of synchronizing the external sound card with Windows, my USB device and the rig.

    As you can tell, I’m an HRD fan, but they’ve earned it, the old fashioned way. 73, Chip, NN4U
     
    KB4QAA likes this.

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