Friend of mine: OE6CBX cant login

My friend OE6CBX cant login after the account registration.

he is 100% using the right password to login but the message wrong account info (callsign, password) keeps appearing.

He tried tried resetting his password but no email from qrz is getting send to his email account. Could you help him out?

 

Let me check and I will inform you

 

Hello Tobias,nice to meet you

Please, provide us mandatory data for your friend.
Name, surname and city

Thank you in advance.

73, Julio

 

He requests deletion if thats possible.
Im sorry for the inconvinience

 

What? Lol

 

He said he wants to start over

 

What…..

No problem, please, provide me name surname city and email

 

Sorry for the late response, the issue has been resolved ... obviously.
Thread can be deleted / closed.

Good DX,
73s DE OE6CBX