Max, VE3TMT, is an excellent seller and his service is even better. I had a problem with my light kit installation in my IC-756 ProII and sent Max an email. I got a response in a few minutes, he was very helpful but I was still a little dense so called Max for more help, he even gave me his phone number the first reply he sent me. I figured out my problem right after emailing him but waited for Max's call to verify it before finishing the installation. Max did call me back and verified that I had figured it out and gave me a few more helpful tips. Too bad you can't do business with everyone that way. The display on my Icom is now better than new with a full range of adjustment, no flickering, and even better color if that's possible.