The case where they bent the rules for me was the 30 day waiting period. After looking dejected after missing the general written test by one point (which they bent the rules to tell me), I said something like, "I guess I have to wait 30 days." The secretary told me, "you can get a waiver!" Up until that time, I never dreamed that such a thing as a "waiver" existed. I thought rules were rules, and everyone had to slavishly follow them. But lo and behold, the field office had authority to grant a "waiver" of the 30 day wait period. She handed me the official waiver form, and told me I could bring it back the next week. As an impressionable junior high student, I remember that the whole concept of a "waiver" existing kind of jarred me in how I viewed our government. People can get waivers when they don't like the rules. I had no idea that such a thing existed. I remember that the form even had a spot for me to fill in what exactly I would study during the intervening time. So I dutifully filled in that I had dilligently read "Radio and Electronics Made Simple" by Martin Schwartz. That was good enough for them, and the next week, they accepted my waiver form, gave me the test (starting with code, of course), and I passed. By sheer luck, I got the exact same test as the previous week, and I had studied up on the questions I knew I missed. Our field office was staffed by four people. There were two engineers, both of whom presumably knew code, and they gave the code test. They were known among the novices in the area as "The Old Guy" and "The Young Guy." The Old Guy was a grandfatherly type, and The Young Guy was more of a no-nonsense type, but he didn't do anything to make it particularly difficult that I recall. The secretaries didn't have names, as far as I know. There was one who was older, and one secretary, who an older novice once referred to as "The Girl With Half Her Breasts Showing." It was the older secretary who gave me the waiver form. But when he mentioned The Girl With Half Her Breasts Showing, I knew exactly who he meant.