I got the notification for the county award, applied for it, and was awarded it. But when I went to view and order the certificate, I got an error message. However, the award icon appears on my profile page (that's good). But I can't seem to view or print it. I'm not sure why it says "005: missing user account". It might be because the vast majority of the counties were worked under the callsign KB7SIP--which I am now K3RW after receiving a vanity callsign. Or it could be that the profile info shows my previous callsign was KB7SIP, but I am only the admin for K3RW and WB4BMM. Hmm.