Good Sellers are there when things go bad, bad sellers deny, ignore, lie, and they are generally uncooperative. Saed is a member of the Bad Seller community. On March 12, 2018, I bought a TS590SG from Sead, N3EU. It arrived 5 days later and I put it on line. I discovered the USB port was non responsive. I tried 2 different cables known to be good but the Windows system in my computer would not recognize the TS590 USB port even with the Kenwood drivers installed correctly in my computer. I sent Sead an email, no response so I sent a second. Still no response so I posted a negative review on QTH, now that got a response from Sead. He claimed that he did not receive my emails, and that he did not know the USB port was bad! It is easy to claim and hard for me to prove otherwise. Sead then said return it and he would refund the money. Before I could get it boxed and shipped, Sead requested that I send it to the Kenwood Service Center in Los Angeles, 120 miles away from me so as to save him shipping cost from Chicago to LA later. I did as he requested and Sead contacted Kenwood to pay for the diagnostics and to arrange the repairs and return to him. Kenwood received the Radio under Seads name on 03/30/2018 via UPS1z9086330353995834. Then Kenwood did what ever and sent the radio back to Sead and it was delivered 4/24/2018 and signed for UPS1z6962WR42586003676 Sead will not respond to emails.....! I do not have the radio nor my $900 back. PayPal is processing a claim and it looks like 30 days for a resolution. What is with this! When things go well, it is easy to have character and integrity. It is when there are issues that you find out who is trustworthy! My vote is Sead is not trustworthy. Buyer beware!