Hi. I sent a Yaesu FT-900 to this repair shop on July 3, 2018 because it was out of lock. I sent this tranceiver to this company because Yaesu California no longer repair this radio. They confirmed they received it . They say they have an 8 week turnaround time. It is already November 1, 2018 and had no response from them I've sent many emails to know the status with no response as well from them. They are supposed to quote for repair, but they haven't even quoted me for this repair. Is there any government agency which regulatea this type of companies where I can file a claim against this repair shop ?