Come on guys. . . Some people don't know how to run a computer properly and they get so defensive about it, b/c they've spent a bunch of money on it. It kind of turns them into idiots (Like a big fancy new car would do the rest of us - except if you're a mechanic then a new radio) Anyway, we've all been there. We didn't know how something worked and when something went wrong, we ran around like idiots trying to figure out what we did Or at least I know I have.