Since these amplifiers are manufactured and shipped from Bulgaria, not surprising that it ships with 240 VAC European cord set. — ACOM 6 Valeri Petrov str., Bozhurishte 2227, BULGARIA e-Mail: firstname.lastname@example.org Tel.: +359 2 920 97 80 Fax.: +359 2 920 96 56 — ACOM amplifier uses an IEC C14 receptacle on its back panel — SO a NEMA 6-15P to an IEC C13 “Cord Set” or “Whip” is required. https://www.pduwhips.com/products/2119-computer-power-cords.aspx Your Canadian reseller (RadioWorld and Augustica Tech are only authorized dealers for Canada) https://www.acom-bg.com/dealers-global They should be ordering without cordset from Acom AND supplying the proper NEMA 6-15P compliant 240 VAC cord for North America. === IEC 60320-1 Standard https://en.m.wikipedia.org/wiki/IEC_60320#Contents_of_standards IEC 60320-1 defines a Cord Set as an "assembly consisting of one cable or cord fitted with one plug and one connector, intended for the connection of an electrical appliance or equipment to the electrical supply.