Hi, I should know the answer, but I don't. My new "webcam" seems to be saving pictures to "My Pictures," but since I haven't had reason to try that before, I get a "you don't have permission, ACCESS DENIED" message. I find several other folders are actually the same "access denied" category. When I go to "Security" and try to change permissions, all but "special permissions" are checked, but "special permissions" is grayed out, and won't let me check mark the box. I already have "administrator" privileges. Any suggestions to allow access to the locked folders? (I've already tried the "tips" in the MS help area, and either they don't work, or the entry doesn't exist in the registry! P.S. D*ll computer wants a $100 fee up front to even ASK them a question.