Heil refusing to sell mic elements: This goes back 10-15 years ago when Heil sold their elements separately. One or more vendors started buying mic elements from Heil, repackaging them in cheaper shells and then selling them with advertising emphasizing "Heil". Thus trading on the Heil name and undercutting them. Bob's reasonable decision was to stop selling the elements. Heil has always provided repair service at nominal cost so customers are still being supported. Send your mic/headset to the "Heil Hospital" and your bad element will be replaced.