Jt alert x quit working with jt9
Running Windows 7 WSJTX v0.99 r3297 and JT Alert 2.23
JT Alert seems to run properly except It will not display any callsigns decoded
I contacted Laurie VK3AMA and he said:
JT-Alert-X is not displaying WSJT-X decodes because it cannot locate the WSJT-X
configuration file. That tells JT-Alert where to locate the decodes file.
Without that file, JT-Alert will never see decodes.
It appears you installed WSJT-X and either moved /renamed the install folder or
ran a registry cleaner that removed the entry for the WSJT-X installation.
easiest fix is to reinstall WSJT-X.
de Laurie, VK3AMA"
I have deleted both JT Alert and WSJTX and reinstalled both with no luck, latest
version of WSJTX didn't cure the problem. JT Alert for JT65HF works fine, but
not JT Alert X
WSJTX is installed as C:/WSJTX and JT alert in Program files X86.
Later Laurie sent this e-mail response:
JT-Alert determines the location of the wsjt-x configuration file by
reading the registry getting the "InstallLocation" value written by the
wsjt-x installer. Either that key is missing or something is preventing
JT-Alert from reading the registry (anti-virus software perhaps).
Please check you registry to see if the "InstallLocation" key exists at...
If the key is present, then JT-Alert is being blocked. Try running
temporarily with your virus software disabled to confirm ir anti-virus
is source of block.
If the key is not present. Try installing wsjt-x with your anti-virus
software temporarily disabled or white-listing wsjt-x in your anti-virus
software before installing wsjt-x.
If your running the latest JT-Alert-X (2.2.3), try starting wsjt-x
before starting JT-Alert-X as JT-Alert-X attempts to determine the
wsjt-x configuration location from the running wsjt-x process, but that
technique is not 100% reliable as reading process information can be
affected by OS security settings.
de Laurie VK3AMA
I followed his advice and found both keys present in registry. I then tried running the program with Avast anti virus disabled and even re downloaded wsjtx with anti virus disabled but nothing helps.
What can be wrong ?
HELP me fix it PLEASE!!!!! This is driving me crazy!
I stumbled onto a solution to the problem.
Right clicked on the JT X Alert icon, selected properties and set to run in Windows 7 Compatibility Mode even though I was already running it in Windows 7. All is working FB now.
Many thanks to Laurie VK3AMA for his patience and help.