I just bought a subscription.. It doesn't frigging work. I tried to download my database and the link it gives say's something about no permission. I loaded two logging programs, HMR deluxe and AC Log. Both have very nice interfaces for LBOW and e'QSO to update and keep your files up to date. I guess QRZ just doesn't rate. I really like you guys.... your practice tests helped me pass my exams... I'm really trying..... I even tried your support page and it will not allow me to type a full description of the problem.... I'm ready to give up... I just bought the subscription $29.95 20 minutes ago... If none of this is going to work I want my money back, I'll go use that eQSO (I don't even know who they are) or just the LBOW from arrl. I'm trying to stay with you guys but it's becoming increasingly difficult. If I can't leave a full message at support this is my last venue. Please make this all work or just tell me that your site can't do it and I'll try one of the others...... Call me if necessary... or email me a number to call..... show me you have a handle on these things.....Ron KF5PTJ or new call K5ATE Thank you!