Callsign
ad: HamShirt-1
Results 1 to 4 of 4

Thread: AVG bungle or maleware problem?

ad: L-HROutlet
ad: l-assoc
ad: l-tentec
ad: l-gcopper
ad: l-Waters
ad: l-innov
ad: l-WarrenG
ad: l-rl
ad: l-sarc
  1. #1
    Join Date
    Mar 2003
    Location
    Blanchard, LA.
    Posts
    842

    Red face AVG bungle or maleware problem?

    In the past several weeks, my Dell with XP Home has become slower and s-l-o-w-e-r to a point it takes nearly 15 minutes to "boot up". If I run it
    in SAFE MODE, it's a lot faster. No pop-ups on the screen, just down to
    a crawl. I've run AVG to do a full computer check for malware. It comes
    back with a lot of programs and 'lines' of computer programs telling me it
    could no check the program because it was locked. ?????? Am I doing
    something wrong? Do I need a better AV? I'm completely in the dark,
    here.

    If I had an install disc from M$ it would simply be a case of hard format
    the hard drive and put back the "data" in the spreadsheets, then go on.
    I never has this problem with DOS 6.22, LOL!

    Thanks for any help received,
    GOD BLESS,
    73,

    Don/KA5LQJ

  2. #2
    Join Date
    Jul 2001
    Location
    New Castle County, Delaware
    Posts
    7,152

    Default

    AVG is for viruses. Malwarebytes is for malware. You should have both.

    Quote Originally Posted by KA5LQJ View Post
    If I had an install disc from M$ it would simply be a case of hard format
    the hard drive and put back the "data" in the spreadsheets, then go on.
    People who simply reach for the install CD and reformat to fix computer problems, are people who don't have a clue. JMO
    Last edited by KJ3N; 04-11-2012 at 02:55 AM.
    "If someone tells you he believes in and talks to an invisible bunny named Harvey, you put him on medication and a regimen of therapy. If someone tells you he believes in and talks to God, well, that's perfectly acceptable. Why that's the case is impossible for me to fathom." - WP2XX

    "He's dead, Jim. You take his Tricorder and I'll get his wallet."

    "The problem with America is stupidity. I'm not saying there should be a capital punishment for stupidity, but why don't we just take the safety labels off of everything and let the problem solve itself?"

  3. #3
    Join Date
    Jul 2010
    Location
    Alberta, Canada
    Posts
    24

    Default

    Download and create a AVG Rescue CD. You'll probably need to use a different computer to do this than the one in question. Boot off this new disk and do a complete scan. Come back and tell us what you got. Good luck.

    http://www.avg.com/us-en/avg-rescue-cd-download

  4. #4
    Join Date
    Feb 2010
    Posts
    79

    Default

    Quote Originally Posted by KJ3N View Post
    People who simply reach for the install CD and reformat to fix computer problems, are people who don't have a clue. JMO
    Since you seem to have a clue, how come you didn't advise him on how to fix his computer?


    KA5LQJ, having a slow computer may be caused by a few things. There could be hardware problems starting to occur. You could just have too much stuff trying to start when the computer is booting or just not have enough machine to run the newer software on it. You may have conflicting software or software that is taking up all your CPU due to something wrong with it. It could even be a virus or other malware causing the issue.

    That Dell may have a hidden restore partition which would re-image the computer back to the factory install. This may or may not be the best solution for you, depends on your usage of the machine. To access that partition press CTRL-F11 repeatedly as soon as you see the Dell logo. Keep in mind if you restore your computer using this method all your data will be wiped out.

    Whether you decide to restore or to fix the issue I would recommend running the Dell diagnostics software to verify that your hardware is ok. Press F12 when you see the Dell logo after you power on the PC. This should give you a menu that allows you to boot from the hard drive, cdrom, or the diagnotics. Select diagnostics and let it complete a full diagnostic test. If it passes all hardware, make another post here with the results and we can discuss software issues.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •