XML Lookup service not working

Hi, I have a subscription but the lookup via HRD logbook is not working with QRZ. I also have a paid sub with HRD. I tried the QRZ XML test page and works fine but I am now using the free callbook.info(free) as a temp fix. There's nothing wrong on my side as HRD has no problem looking up calls via the free version so I can only assume its something to do with QRZ subscription or something.
As a note my log automatically uploads to my QRZ log without any problem but then I have to fill in the blanks on my HRD logbook which is not the sort of thing I want to be doing while DX'ing.

Any help greatly appreciated!

Thanks

 

I`ve the same problem since today. Logbook upload works fine but lookup via HRD doesn't work. I've already reported the problem to the QRZ.com helpdesk

 

same here -- 2 machines no xml lookup ... Session key is stuck in HRD...
Using XML and the correct session key manually from a URL gives a correct lookup.
Somehow HRD is using an old key?

 

Same here. Worked a couple days ago, but last 2 nothing. HRD Logbook brings up blank data. Subscription is valid until late 2019.

Where did you find the "session key"?

 

http://xmldata.qrz.com/xml/?username=KD2HDZ;password=xxxxxxxxx

use your uid and password in this url and it will return a valid session key...

Then copy only the session key into this string....
http://xmldata.qrz.com/xml/current/?s=f894c4bd29f3923f3bacf02c532d7bd9;callsign=wb5jjj

Please replace this sample KEY with your own valid key ....
and it will return a correct xml lookup..

Doesnt answer why tho... why did the HRD/QRZ lookup just stop working approx 14:00 UTC today

the specs are here https://www.qrz.com/page/current_spec.html

 

No luck with any of the above.
I noticed mine was not working at 09:00 today and still not working.

 

That worked. What determines the "session"? Is it valid until you restart LogBook or computer?

 

Rebooted every day. Session keys change -- ... they are made to... .. 2 machines here dont work... so session key is a random thing assigned by QRZ XML processor.
Both machines with different versions of HRD (613 and 577 old) don't work.... so,.... QRZ -- what changed...
I recently updated my QRZ subscription -- like in the last 2 days, paid for no ads, premium subs... ... have any of you as well?

I also opened a ticket...

 

OK please explain how you made this work? Because I can not figure it out!

 

I'm sure there are more than one ticket opened on HRD and QRZ today. I already have 2 open on HRD, so I can't open another.

 

I also opened a session. I have done what was posted above but no joy. So I assume it is a problem on QRZ's side not ours. I have closed HRD, rebooted etc and still no look ups.

 

Well, I spoke too soon. It worked for 2 lookups and no longer. Retraced the steps and the "key" is the same, but it doesn't work a 3rd time.

Added Callbook.info ahead of QRZ.com for lookups and back working that way. Change at Logbook>>Options>>Callsign Lookup and move Callbook to the left and demote QRZ.com. Not as fast, but it does work.

 

good move. did that also.... BUT ITS USA ONLY... (sad)

 

THIS WILL NOT FIX the problem. It will simply show that your session ID is valid from QRZ.com and is working.

 

Please read above......... 2 machines different levels of HRD.... they both fail.... If this was HRD, then how could both fail!
Both machines with different versions of HRD (613 and 577 old) don't work.... so,.... QRZ -- what changed..