I didn't want to start a new thread but I didn't see this topic. I'm in the process of installing Echolink. I downloaded the software, installed it, configured my firewall and opened the required ports on my router, successfully made a test connection. Did all that in under 10 minutes. For the past 3 hours I have been struggling with FCC website trying to obtain a PDF copy of my "Official" license so I can be validated. What a frustrating experience. Apparently my password is not correct, I tried to reset it but because of the government shut down they can't reset my password so I can get a copy of the license. Question, Can I obtain an official copy using another method? I find the FCC's website to be just about the most UN-user friendly website I've ever used. Thanks for any ideas. Rob. KG7YSE.