Help for LOTW

Discussion in 'Discussions, Opinions & Editorials' started by W5INC, Jan 2, 2013.

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  1. W5INC

    W5INC Ham Member QRZ Page

    It looks like the ARRL is moving ahead with it's LOTW program. Upgrading to newer software that should decrease the time it takes to upload logs to the web site. I wonder if the ARRL in it's planning stages for this project, took into account the number of logs that would be downloaded to the site at any given time?

    From looking at the que time for downloads @ LOTW it looks like there are over 32,000 logs waiting to be downloaded to the FTP site. That is why it takes close to 11 days for your downloaded logs QSO information to show up on the web site. As LOTW becomes even more popular these numbers should be ever increasing, IMO. I'm not an IT guy, but 32,000 logs, containing mostly "text" information and not large graphic files should be able to be sent to the FTP site quicker then that. Can any IT gurus in the Forum here shed some light on the download speed attained in today's website World?
     
  2. KF6ABU

    KF6ABU Ham Member QRZ Page

    Yes. It's a lot more complicated then that. There are many processes that run for each entry in each log.
    Comparing it to the download speed of an FTP is not relevant.
     
  3. N7SMI

    N7SMI XML Subscriber QRZ Page

    The backlog is not due to bandwidth - it's due to processing speed of the QSOs. There are currently 465 million QSOs in their database. Those 32,000 log files in the queue hold another 9 million QSOs. Each QSO has to be compared to the 465 million already in there and then added to the database appropriately. Admittedly, this is not a terribly complex endeavor, but they have indicated that there are hardware constraints that are limiting their processing throughput. New hardware is to be tested and installed in the coming weeks and it should resolve the backlog... for now.
     
  4. AB1QP

    AB1QP Premium Subscriber QRZ Page

    LoTW was struck by a number of adverse events over the last 6 to 8 weeks that apparently have brought it to its knees.

    First, it allegedly ran out of storage capacity, crashing the system, without alarming or otherwise yelling for help( hard to believe, isn't it?)
    Then in the process of restoring the system, the admin discovered an existing bug that was allowing submitted logs to be overwritten before processing( yes, true loss of data)

    The ARRL, in a loosely worded message, said that lost logs should be resubmitted, which was no doubt interpreted incorrectly and caused an significant increase in traffic. Can't really blame the users, it would be difficult to tell if your logs were among the lost or not. Then came a few large contests, and end of year log catch up........blooey.

    Since then, the system has been consistently losing ground - input exceeding processing, or in other words, the delay between submitting a log and it being processed, growing longer over the last 5 or 6 weeks).

    ARRL has been exceedingly tight-lipped on the root cause, and claims the hardware upgrade in progress now will remedy the issue.
    I am sure things will improve, eventually, but I think the root cause and true fix will not be revealed.

    Note also, that while improvement is promised, there is no level of service specified - so all we can expect is that the delay, now at 11 or 12 days, will be , well, less than 11 or 12 days after the fix.

    I have written my ARRL division director, asking him to pass on my feelings on the care and feeding of LoTW , and urge other interested users to do likewise.
    In fairness, it needs to be mentioned that we are talking about log processing time - not other LoTW functions, such as searching, reporting, or award tracking, accreditation, or processing. Those seem to be working just fine.
     
  5. KF6ABU

    KF6ABU Ham Member QRZ Page


    11 or 12 days, to get a QSL for free is awesome. It's a great service.
     
  6. AB1QP

    AB1QP Premium Subscriber QRZ Page

    As it gets worse, I suppose that will make it greater.
    Aim low.
     
  7. WH2HAO

    WH2HAO QRZ Moderator Platinum Subscriber QRZ Page

    ABU, I think you are one of the LoTW workers. I noticed that no matter what anyone states as fact against LoTW , you will defend it. If I said it takes 120 days to confirm a QSO, you would say, that's good, and it's free !! lol. Just an observation, no judgement. Just an observation.
     
  8. KF6ABU

    KF6ABU Ham Member QRZ Page

    Yeah, anything faster then the bureau, and most direct international mail round trip, for free, processed automatically by my log book is super low aim.
     
  9. KF6ABU

    KF6ABU Ham Member QRZ Page

    No problems, dude. It’s a pretty accurate observation.

    120 days would be super lame, and uncalled for. With that being said.. you pretty much nailed it. :p LoTW saves so much time. I don’t have to have cards, or send them, or get envelopes to send them in, or stamps, or dollars, or rectify my log book to my received cards, or have the cards checked by a card checker.

    Anything under 30 days is pretty cool in my book. I think it's a great service, and far easier, and cheaper than sending QSL cards and a dollar to someone.

    I think the difference between me, and a lot of people who have cry baby attacks is I know what technology is and its use and deployment on a very large scale, and how it works beyond hooking up a printer to my computer, or configuring some settings. In that respect I know what a large project LoTW is. I also know they don't have much IT support. I also know it’s a free of charge service. With that in mind, I am able to make logical, educated conclusions and assumptions about LoTW.

    Some people are some sort of jr. tech support and feel they can make valuable or valid assumptions, and that’s cool and all, but that doesn't make them valid. Those are who most of my replies are geared towards. Also towards those that expect a program with no price point to work to their specifications - or else, even when its already far superior to anything else currently available.


    AND........ No, I dont work for ARRL / LoTW / get anything from them in anyway other then their product like everyone else does.
     
  10. WH2HAO

    WH2HAO QRZ Moderator Platinum Subscriber QRZ Page

    Very well stated..
     
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