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Ham Radio Deluxe Support hacked my computer

Discussion in 'Ham Radio Discussions' started by N2SUB, Dec 15, 2016.

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  1. NL7W

    NL7W Premium Subscriber QRZ Page

    That was my understanding, too.

    Now, HRD could empty the list and start fresh in a new way. I hope the do.
     
  2. N2RJ

    N2RJ XML Subscriber QRZ Page

    And irony is that the former President of Timewave is/was involved with HRD.
     
  3. W2NAP

    W2NAP Ham Member QRZ Page

    really? they didn't get caught at anything? are you bloody blind? I know for fact you are smarter then this.
    They got caught blacklisting those who gave negative reviews.
    they got caught extorting someone who left a negative review.
    They got caught manipulating a person on the blacklist into downloading a newer version knowing that it would not work (fraud)

    HRD is ran by some very bad people. they deserve every bit of this "lynch mob" as you call it.
     
    AJ4SW, W4HM, WA4CZD and 6 others like this.
  4. WA9PIE

    WA9PIE XML Subscriber QRZ Page

    I want to make a statement of apology on behalf of HRD Software.

    We regret that we have been unable to maintain our high standards of quality in our service to one of our customers. I have reached out to this customer to correct this regrettable situation. I am looking forward to speaking with him.

    We apologize for what has happened here. I have stepped in and personally taken corrective actions to ensure that this mistake does not get made again.

    It is not the policy or practice of HRD Software, LLC to retaliate, in any way, when negative reviews are made about our company, its products, or our employees. If this has happened in the past, I'm sorry. It won't happen again. We will strive to avoid, even the suspicion of, such things in the future.

    Best wishes in your continuing enjoyment of our hobby.

    Regards,

    Dr. Michael Carper, WA9PIE
    Owner/Partner
    HRD Software, LLC
    mike@hrdsoftwarellc.com
     
    KC3BZJ, KJ4YEV, KJ4RZZ and 7 others like this.
  5. G4SKO

    G4SKO Ham Member QRZ Page

    Wow! 37 pages in but well done all the same.
     
  6. K6BSO

    K6BSO Ham Member QRZ Page

    Total BS ("It is not the policy or practice of HRD Software, LLC to retaliate, in any way, when negative reviews are made about our company, its products, or our employees" when that clearly has been the case), but at least it's a start.
     
    Last edited: Dec 17, 2016
    KN6Q, NK2U, KC8TCQ and 1 other person like this.
  7. AA7QQ

    AA7QQ Ham Member QRZ Page

    You can't ask much more than an apology & a correction to the issues.

    Ed
     
    NK2U and M0CLZ like this.
  8. K3EY

    K3EY XML Subscriber QRZ Page

    At this point what difference does page numbers make. All the same I agree at least the guy came out in public.
     
  9. K4AR

    K4AR Ham Member QRZ Page

    If HRD continues, I sure hope they make some attempt to coexist with Office 365.
     
    N2SUB likes this.
  10. KC2UGV

    KC2UGV Ham Member QRZ Page

    You might want to tell your co-owner about this policy (Rick). He commented regarding the black listing in the support ticket.
     
    KC8TCQ likes this.
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