BuxCommCo Rip off

I purchased one of the Rascal units assembled and it worked on my rigs, both VHF and HF without a problem. I have however had a failure of the HF cable since my purchase and got no response to an e mail asking if it was covered under any type of warranty. Other than that my expierence has been good with the company and tech support. I would not write them off based on my contacts and use of their products.

 

I've had anoter very positve contact with Buck regarding a lost order. Not even sure it was their falt but they are sending me a new cable at no charge just because i said I ordered one and it didn't arrive. This could very possibly been an error on my part or theirs but they are accepting responsibilitiy and making good on it without question. To date my limited contacts with this company have been very good.