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W7WRJ
07-30-2010, 03:35 AM
What about adding an upload status item? I did get a message that said 19 jobs in front of mine, but if there was a status line that you could view after you upload would be great. Just as "In Que", "Processing" and "Completed". I can already see some people uploading the same files multiple times, just because the uploaded contacts did not show up right away in their log listing. I figured that I'd just wait until the morning and see if they are there.

73's,

Mike
KE7WRJ

WB4IUY
07-30-2010, 05:35 PM
I uploaded my log a couple of days ago, and it reported 9 jobs ahead of me. It's still not processed, and since I hadn't received the email replay stating that it was completed, I guessed that they're ironing out some bugs at the moment.

My logbook looked like it uploaded OK on my end. I'll just sit back and wait a few days to see what happens. If it's like most other things, once something is put into the real world for everyone to use/break, other bugs will pop up for them to wrestle with.

Dave WB4IUY
www.WB4IUY.net

AK4MP
07-30-2010, 05:38 PM
I got mine uploaded at 12 in a que and was notified with in 15 minutes that the upload was done and listed.

WB4K
07-30-2010, 07:01 PM
I uploaded my log file 1228390 bytes last night had 12 jobs in front of me. I expected that it would have posted by the AM but it is now 2pm still not posted.


After reading KD4OVM post I thought that maybe there was a problem with my upload so I just uploaded my log again. Below is what the server told me after the upload. Now there are 45 jobs a head of me.

WB4K Logfile Upload
Your logfile, wb4k All Band 7-29-10.adi was uploaded successfully. We received 1228390 bytes.

There are 45 jobs currently in the queue. Your log will be processed in the order in which it was received.

I have no idea what is going on but if one guy can upload his log and it shows right up and the next guy must wait then there must be something wrong now. It has been 19 hours since I uploaded my log the first time.

Maybe someone will address it soon.

WB4IUY
07-30-2010, 11:47 PM
Mine was uploaded about 2 days ago, but not processed yet. Perhaps there's something wrong with our uploads?

Dave WB4IUY
www.WB4IUY.net

WB4K
07-31-2010, 01:07 AM
Dave WB4IUY- I bet your right.

I just wish someone from QRZ.com in the know would post if there is a problem. Right now I am wondering if there is a problem on my end.

It sure would be nice to know if there is a problem was with QRZ.com

I think it would clear up the confusion. Then maybe users would not upload there logs more than one time because they think that something went wrong with the upload. :confused:

K8MCN
07-31-2010, 01:21 AM
i agree--just a two sentence post would help-not sure if I should re-upload or what--I am usually pretty patient on here, but the lack of info this time around is sure frustrating...................................:con fused:

WB4IUY
07-31-2010, 01:47 AM
Dave WB4IUY- I bet your right.
Right now I am wondering if there is a problem on my end.

My adif works fine with LOTW, eQSL, and hRDlog...so I think it's not on my end, but who knows. If it is a file format problem on my end, I'm not sure what I can do about it, since it's exported from my ACLog program.

Dave WB4IUY
www.WB4IUY.net

WB4K
07-31-2010, 03:04 AM
Dave, Same here. I can upload to LOTW and EQSL never had a problem. It leads me to believe it is a problem on QRZ. But I feel that a informative post from them would be nice. :(

K8MCN
07-31-2010, 03:26 AM
how bout it MODS?? anyone home?? :D

M0TTB
07-31-2010, 08:25 AM
The only person who has had any joy on this thread is a qrz
DBase Manager/Moderator :rolleyes:

I uploaded 24hrs ago, think I was about #31.
Odd that the upload adif feature was the feature so many were keen to have... but there was no public announcement that it had become available.

NK1X
07-31-2010, 01:03 PM
Uploaded my log 24 hours ago, still no sign of any import or confirmation email. :confused:

Original confirmation said I was #45 in queue. Can't imagine the process is THAT slow. Something must have gone wrong.

Hopefully this will get sorted out soon.

WB4K
07-31-2010, 02:14 PM
Well I guess we now know it is a problem with QRZ.

QRZ.com must not want to give a update and inform us about what is going.

Me personally I would rather see a post about a problem with the log system. Makes me wonder if qrz.com bit off more than it can chew with all the silence. I am sure everyone figured that there would be bugs and issues but I never thought that they would not keep us informed.

WB4IUY
07-31-2010, 05:04 PM
They'll get it fixed, I'm sure it's just a startup pain of some sort. I don't feel they owe me/us any sort of a reply while they're busy. If they get tangled up in a bunch of forum chatter, that's just time away from the task at hand. These guys know what they're doing, sometimes software debug can become very involved and laborious.

Let's just sit tight until they have it working correctly, and we'll enjoy it when it is. It's not the end of the world, at least not for me. I'm just happy that they're adding this neat feature to QRZ.

Dave WB4IUY
www.WB4IUY.net

KD8GNC
07-31-2010, 06:08 PM
.... If they get tangled up in a bunch of forum chatter, that's just time away from the task at hand. These guys know what they're doing, sometimes software debug can become very involved and laborious.
www.WB4IUY.net

I agree with you to a point. I know how hard rollout and debugging is. But a simple update of status wouldn't be a bad thing. "We are having x and y issues. We will try to have a fix in place by xx/xx/10. " No individual responses, just a once daily update (in my mind this goes back to when they said they would have the uploads ready in a few days). Only takes a couple of minutes and lets the users know what's up. To throw it out there saying it works and not give any follow up to problems is just ..... well, it could be handled better.

Heck, I don't even know if I should keep trying to upload my log or give the servers a break.

WB4K
07-31-2010, 07:02 PM
I agree Hobo. With all the Mods on here someone could post a update.

As far as keeping there customers informed, yes I believe they should. I am sure in the future QRZ will issue awards. QRZ.Com will profit from this. That is a good thing for them. Customer service is important also.

I am more concerned with the lack of communications now. To just leave everyone hanging is not good. As far as QRZ.com is to busy to address the issue that is a bunch of BS. Then why you have MODS.

Someone from QRZ.COM (in the know) should post a update. Not everyone is working on the fix. There is a lot confusion and that needs to be addressed. A simple post would go a long way. Right now I feel like QRZ is just blowing all of us off.

AE1P
07-31-2010, 07:50 PM
We're not worthy, We're not worthy...:D:eek:


Only those in the know should know...:eek:

AA8IA
07-31-2010, 08:30 PM
Perhaps since the upload feature is in its infancy, maybe they are being manually processed and maybe those who do the processing are taking a break over the weekend. That's what I'm figuring :)

Mike

AE1PT
07-31-2010, 08:38 PM
I am more concerned with the lack of communications now. To just leave everyone hanging is not good. As far as QRZ.com is to busy to address the issue that is a bunch of BS. Then why you have MODS.

Someone from QRZ.COM (in the know) should post a update. Not everyone is working on the fix. There is a lot confusion and that needs to be addressed. A simple post would go a long way. Right now I feel like QRZ is just blowing all of us off.

For those who have uploaded and some time has expired, yet you have not seen your log entries, try clicking on the little blue book (View All) on the left side of the screen. Some users have experienced a situation where information did not appear until they did this, or tried to apply one of the filters. It may not make much sense, but this is what I had to do to get my uploaded log to display.

The main reason that an announcement was not made of the upload feature going live is to allow a more gradual ramp up. Consider what might happen if a thousand users suddenly started uploading adif's containing many years of contacts en masse. Gradually allows us to make whatever adjustments might be necessary on our end to handle more traffic without swamping the system.

More information to follow.

KD8GNC
07-31-2010, 08:53 PM
For those who have uploaded and some time has expired, yet you have not seen your log entries, try clicking on the little blue book (View All) on the left side of the screen....

Any idea what "some time has expired " means? One hour? 5 hours? 24 hours? I uploaded last night, with one log listed in the queue, still no evidence of data on the site. I've tried the blue book, all the different filters and even changed the number of QSOs per page. No data. Is your suggestion for everyone or only those who have rec'd an email confirmation?

I was really excited about this whole thing, but with the way it's been handled, I'm really disappointed.

NK1X
07-31-2010, 08:53 PM
For those who have uploaded and some time has expired, yet you have not seen your log entries, try clicking on the little blue book (View All) on the left side of the screen. Some users have experienced a situation where information did not appear until they did this, or tried to apply one of the filters. It may not make much sense, but this is what I had to do to get my uploaded log to display.

The main reason that an announcement was not made of the upload feature going live is to allow a more gradual ramp up. Consider what might happen if a thousand users suddenly started uploading adif's containing many years of contacts en masse. Gradually allows us to make whatever adjustments might be necessary on our end to handle more traffic without swamping the system.

More information to follow.

That didn't work in my case and I am hesitant to upload the log again for fear that if both are actually processed it may introduce hundreds of unwanted dupes.

Is there any way to know if a submitted log was rejected, if so why, and when its safe to re-upload?

Any assistance from QRZ staff gratefully appreciated.

73

W8ZZU
07-31-2010, 09:42 PM
That didn't work in my case and I am hesitant to upload the log again for fear that if both are actually processed it may introduce hundreds of unwanted dupes.

Is there any way to know if a submitted log was rejected, if so why, and when its safe to re-upload?

Any assistance from QRZ staff gratefully appreciated.

73

It has not been working for me either. going on 24 hours now. The downloads are broke too!

AE1PT
07-31-2010, 10:52 PM
This is being looked into. Please, don't upload the ADIF file multiple times--it will just add to the processing queue and any issues.

More to follow...

AA7BQ
07-31-2010, 11:40 PM
Folks,

First of all, I'm happy that this new feature is getting a workout. I agree that we absolutely need a status indication that updates over time. I'll try and get that added as soon as I can.

For example, I think that when you return to your logbook, it should show that you have an upload "processing" and which position it is in the queue. We may also be able to show who the current queue member might be.

The system is capable of processing multiple uploads at once, however, it seemed like a good idea to queue them rather than risk overloading the server.

Also, note that multiple uploads hurt everyone. I will probably add code that refuses to re-queue an upload that is already waiting.

Thanks for your patience as I continue to work it out.

-fred

K8MCN
07-31-2010, 11:42 PM
Thanks Fred-keep plugging!
that's all we needed was a little update!

AA7BQ
08-01-2010, 12:24 AM
I've just added code that eliminates multiple copies of the same job. Now, if you re-upload your file while it is still in the waiting queue, it moves to the end of the line without creating a new job. The moral is: be patient and it will work. Be impatient and it will take longer.

I suspect that the reason some of you were seeing large queues was simply that people were impatiently re-uploading their data creating multiple, repeat copies of the same file.

Next: add a status indicator to show where your job currently stands in the queue.

-fred

KD8GNC
08-01-2010, 12:57 AM
I've just added code that eliminates multiple copies of the same job.

-fred


So you wrote the code to penalize those who don't know if their upload took before writing the code to tell them it is in queue? Great. This is getting better and better.

WB4K
08-01-2010, 02:12 AM
Fred, thanks for getting on and letting us know that there is no problem on your end. LOL 3 days ago your log told me I had 15 ahead me.

If your server was processing 24-7 there is no way in the world that my log would not have been processed by now. Lets say 15 people had 3,000 qsos to down load each that would be about 45k qsos. Your telling me your server can not process 45k of just plan raw .adi data files in 3 days? Come on! That's a joke right?

The QRZ Logbook contains 262370 QSO's from 7928 users reporting 62261 unique stations.

262,370 qsos in the total log. That includes everyone that has uploaded there log file plus the ones who added each one to there logs one by one.

Watch that number over the next 24 hours and see how it grows.

M0TTB
08-01-2010, 08:32 AM
I can't help thinking that there's a fundamental problem here that qrz staff and helpers are not experiencing, but members are.... our adif files are simply not getting processed even after days, not hours nor minutes.

I uploaded 2 days ago, message said #31 ahead of me in the queue. OK, I tried again 24hrs ago, thinking there may be an issue...and that time I received the message that there was just one file head of me.

Has anyone other than staff/tester had any success at getting their logs to show?

It's no big deal to me, but there's clearly a problem deeper than the upload process and the niceties of queue # and processing status feedback for the user.

M1CBH
08-01-2010, 09:28 AM
Tried to upload my logbook yesterday, I was number 1 in the queue, nothing has appeared in the online log at all.....and yes I have tried clicking the blue book icon.

W7WRJ
08-01-2010, 12:32 PM
Well I uploaded the day I started this tread and still don't have anything in the log. I'll guess I'll get back on the radio and make some more contacts, keep loading them to LoTW and EQSL and I'll check back here in a couple of weeks to see if things are working then.

73's,
Mike
KE7WRJ

NK1X
08-01-2010, 12:33 PM
I have tried uploading my log in ADIF Standard and ADIF 1.0 formats, each time I received a message there was only 1 log in the queue. I did not receive confirmation emails either time and nothing was added to my logbook (I did try the BlueBook, refresh, and filters.)

I hope this information may help in the debugging. Hope you are all able to sort this out soon.

73

WB4K
08-01-2010, 12:57 PM
Ok like I said yesterday lets reveiw the numbers

Yeasterday the log book showed:
The QRZ Logbook contains 262370 QSO's from 7928 users reporting 62261 unique stations.

This morning the log book showed
The QRZ Logbook contains 263011 QSO's from 7995 users reporting 62363 unique stations.

These numbers are available at the bottom of your log.

That is a net gain of only 641 qsos from a gain of 67 new users and new 102 new stations.

641 new qsos total added to the server over night? We are not being informed of what is really going. The upload is not working! Why not just say so.

Plan and simple the upload is not working. Something has happened and I guess Fred wants to keep it to his self.

W8ZZU
08-01-2010, 10:01 PM
Ok like I said yesterday lets reveiw the numbers

Yeasterday the log book showed:
The QRZ Logbook contains 262370 QSO's from 7928 users reporting 62261 unique stations.

This morning the log book showed
The QRZ Logbook contains 263011 QSO's from 7995 users reporting 62363 unique stations.

These numbers are available at the bottom of your log.

That is a net gain of only 641 qsos from a gain of 67 new users and new 102 new stations.

641 new qsos total added to the server over night? We are not being informed of what is really going. The upload is not working! Why not just say so.

Plan and simple the upload is not working. Something has happened and I guess Fred wants to keep it to his self.

...as I posted in another post "The support and the information for the logbook portion of QRZ.com has been lackluster at best. I have questions and problems that I posted almost a month ago with no response from anyone. Having patience is fine, it would just be nice to be notified of any problems so that everyone is not left in the dark for days wondering what is going on. "

...it would be nice to have a quick post saying that something is broke and it is being worked on. There are hundreds of posts here with questions and problems all with no response <shrug>

KD8GNC
08-02-2010, 01:43 AM
...it would be nice to have a quick post saying that something is broke and it is being worked on. There are hundreds of posts here with questions and problems all with no response <shrug>

The thing that is most worrisome, to me, is that I fear that this lack of response is going to carry over to actual day to day operations. This was the reason that I stopped donating to eQSL....Zero response to problems with the Database operation. I had hoped this online logbook would have been different and would have been worth supporting. Apparently not.

I think I'll just stick with LotW and eQSL. I don't need this.

KD8GNC

KG6MZS
08-02-2010, 04:18 PM
Yikes! The sense of entitlement in here is rather astounding. This is ultimately a free service. I choose to subscribe, but that is just my choice. These guys never promised me a logbook feature when I paid. Anything in that department is just gravy. I can be as patient as need be and I am certainly not going to judge the feature until it has been up an running as long as LoTW and eQSL. BTW LoTW STILL tells me my perfectly valid certificate is expired and I have to set the clock back a year to load it. I'm not going to cut of my nose to spite my face and stomp off mad there because Newington doesn't seem to want to acknowledge this problem. YGWYPF.

FYI QRZ folks; I've had two uploads in the queue for over 3 days with no joy.

WB4K
08-03-2010, 01:42 AM
Yikes! The sense of entitlement in here is rather astounding. This is ultimately a free service.

Pretty naive of you to think that QRZ is going invest the money to do all this for free. I bet when it is complete the awards or plaques will be as much as the arrl or eqsl. Fred will hopefully show a profit. I am all for it. Fred has done a good job with the site.

The problem in this instance is I would like to know when I am a guinea pig. When your beta testing your expectations and approach is different. I thought that when the log upload became active and I experenced a problem Fred or a Mod should have addressed it. After all I thought it had already been beta tested by the mods. They should be in the know.
But no one did. All of us who down loaded our logs thought that maybe there was a problem with the files we uploading. Mean while a Mod posted I download my file and just a few minutes it showed up another one said click on the blue book and that did not work so it added to the confusion.

The point of this tread was to get help and information from qrz (fred) on the problems we were having. When that did not happen it turned to the lack of communication from QRZ.com. People were downloading there logs over and over. The only sense of entitlements I have sir, is good service when I need it.

KD8GNC
08-03-2010, 04:48 PM
Yikes! The sense of entitlement in here is rather astounding. This is ultimately a free service.
I don't think it's a "sense of entitlement", OM. It's just that the lack of response is an indication of the level of support in the future and that affects my decision to use it. LotW and eQSL have their issues as well, but why would I choose to add to my headaches with another system? Is there an over-whelming benefit to adding it to my list of online logs? QRZ is a great site and I pay for some of it's benefits. But my thinking at this point is that it is not worth my time. I'm not demanding they fix it to my liking, I'm simply deciding not to use it at this time.

If they get the bugs worked out, maybe I'll reconsider. If HRD supports it, all the better (for me). But for now, I'll let all of you non-beta testers play with it.;)

W4PG
08-03-2010, 10:21 PM
I don't think it's a "sense of entitlement", OM. It's just that the lack of response is an indication of the level of support in the future and that affects my decision to use it.

GNC:

Fred is currently "on the road" per his post in the News Section. There was a great deal of work behind the scenes by Fred to get the logbook on-line. He's aware of the problem and will continue to work on it. No doubt, that will be much easier once he returns home.

If I was a smart as Fred, *I* would fix it.

Alas, I'm not. Patience, my friend!!

...........Bob

VE3XMS
08-04-2010, 12:51 AM
Ya don't think its working, I am tired of trying to upload my book it just does not work and yes I clicked the big blue button 2

AA7BQ
08-04-2010, 01:40 AM
Folks,

Please accept my apologies for not being able to attend to these bugs as quickly as I would like. As you know, I've been on the road and my schedule has been intense. Right now I'm sitting in a campground, using my laptop and a public WiFi system to work on the server. Don't worry, everything is encrypted here!

I just found a problem with the upload server code and have installed a fix that I believe will take care of it. Please try again to upload your ADIF files. The nature of the last error was such that the server could not contact the database and thus was unable to send any error messages on failure. This has been corrected but it needs a workout. Please give it another try!

As a rule of thumb, if you uploaded your file and the server indicated that you were #1 in the queue, and you did not hear back within 1 hour, then there was probably an issue. If your upload file wasn't huge (10's of 1000's of QSO's) then it's okay to try a second upload after about an hour.

Please don't fear that I will abandon this project. I will not. I will be returning to full time programming and debugging in September. Until then, I will do my best to make sure that the core features work as they should, as time permits. It's hard to drive and program at the same time and I'm the only driver. Please bear with me. It will get better.

Thanks for your continued patience.

73,

-fred

K2DSL
08-04-2010, 02:12 AM
Good timing on my part. Made 2 contacts tonight - 12m to New Zealand and the op was booming in as well as a 10m contact to Honduras who was booming in. I uploaded both via an ADIF upload and it was processed with 2 mins and shows in my log. Seems to be working for me.

David - K2DSL

AA8IA
08-04-2010, 02:16 AM
I just uploaded a couple thousand and it took a minute or less for it to show up in the logbook and mine was the only one in the queue after I submitted it. So it seems to be zipping along quite nicely now.

Thanks

Mike

W7WRJ
08-04-2010, 02:22 AM
Just to let everyone know that I've received an email from Fred, and he is busy working away at improving the Log Book, even while on vacation. I've just uploaded 874 contacts and it was posted to my log within 5 minutes and I received the email after uploading within seconds. Thanks for all the hard work Fred.

73's,

Mike
KE7WRJ

KF7CSO
08-04-2010, 03:26 AM
Less than a minute wait with 1 in queue. Great work. Thanks.

VE3XMS
08-04-2010, 04:55 AM
How about someone from QRZ letting us know if its even working, if it is out of service and can't be that hard to remove the upload option until they get the bugs worked out.

K7FED
08-04-2010, 05:13 AM
I just uploaded about 700 contacts and it processed in less than a minute. Looks like you fixed it Fred. :)


Folks,

Please accept my apologies for not being able to attend to these bugs as quickly as I would like. As you know, I've been on the road and my schedule has been intense. Right now I'm sitting in a campground, using my laptop and a public WiFi system to work on the server. Don't worry, everything is encrypted here!

I just found a problem with the upload server code and have installed a fix that I believe will take care of it. Please try again to upload your ADIF files. The nature of the last error was such that the server could not contact the database and thus was unable to send any error messages on failure. This has been corrected but it needs a workout. Please give it another try!

As a rule of thumb, if you uploaded your file and the server indicated that you were #1 in the queue, and you did not hear back within 1 hour, then there was probably an issue. If your upload file wasn't huge (10's of 1000's of QSO's) then it's okay to try a second upload after about an hour.

Please don't fear that I will abandon this project. I will not. I will be returning to full time programming and debugging in September. Until then, I will do my best to make sure that the core features work as they should, as time permits. It's hard to drive and program at the same time and I'm the only driver. Please bear with me. It will get better.

Thanks for your continued patience.

73,

-fred

VE3XMS
08-04-2010, 05:15 AM
I just tried again and here is what was emailed to me. This same file has been uploaded to other sites with no problem.

The QRZ Logbook has completed the processing of your uploaded
log file. 0 records were successfully imported into your log.



73,

The QRZ Team

VE3XMS
08-04-2010, 05:19 AM
Just tried again and it works, so my test file posted

Thank you Fred

KG6MZS
08-04-2010, 05:57 PM
Pretty naive of you to think that QRZ is going invest the money to do all this for free. I bet when it is complete the awards or plaques will be as much as the arrl or eqsl.

It isn't a matter of naiveté, it is a matter of fact: what everybody is bitching about is free. Namely uploading contacts into one's logbook.

Do you really expect these guys to print and mail a certificates for free?! As I said the sense of entitlement these days is utterly astounding.

Keep up the good work QRZ. Thank you.

73 de Eric, KG6MZS

WB4IUY
08-04-2010, 09:44 PM
Thanks for the hard work, Fred. Wow... I thought I was the only one who always worked while on vacation. My hat is off to you the the QRZ crew, and I hope you have an enjoyable vacation!

Dave WB4IUY
www.WB4IUY.net

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